Livraison

When "shipping within 2 to 5 days", this means that the processing time of the order, i.e. the time required to prepare and ship the products, is between 2 and 5 working days from the time the order was placed and confirmed.

This processing time does not take into account the delivery time itself, which corresponds to the time required for the order to be forwarded from the store's warehouse to the customer's delivery address. The delivery time will depend on the delivery method chosen by the customer and its destination.

The indication "shipping within 2 to 5 days" is used to reflect the average time required to prepare your order before handing it over to the carrier. This period may vary depending on various factors such as the volume of orders, availability of products in stock, or holidays that could affect the operation of the warehouse.

It is important to note that the shipping time is an estimate and can be subject to occasional variations. In some cases, the order can be shipped faster than expected, while in other cases unexpected delays may occur. We make every effort to meet these deadlines and inform you of significant delays.

To obtain more detailed information about the shipping time of your order at ASICS Mining, it is recommended to consult the "Livraisons" page of the site or contact our customer service. This will allow you to have a more accurate estimate of the time required for your order to be prepared and shipped to your delivery address.

At ASICS Mining, we offer you the opportunity to easily track the status of your delivery so that you can stay informed at every step of the process. Here is how you can follow your delivery:

1. Expedition Confirmation: When your order is ready to be shipped, you will receive an e-mail confirmation notification. This notification will provide you with essential information, such as the tracking number of your parcel and the carrier used for delivery.
2. Online monitoring: You can follow your online delivery using the tracking number provided in the shipping confirmation email. Go to the carrier's site used for delivery (e.g. DHL, FedEx, UPS) and enter the tracking number in the online tracking tool. You will have access to real-time information about the current location of your package and the steps of its delivery.
3. Customer account: If you have created a customer account on our site, you can also access the tracking of your delivery by logging in to your account. On the "My Orders" or "Order Track" page, you should be able to find the details of your delivery, including the tracking number and link to the online tracking tool.
4. Customer Service: If you have any questions or problems regarding the monitoring of your delivery, please feel free to contact our customer service. Our competent team will be pleased to help you and provide you with additional information on the status of your delivery.

We understand that following its delivery is important to our customers, which is why we strive to provide you with transparent and reliable follow-up. Thanks to this feature, you can have a quiet mind knowing where your parcel is and when you can expect to receive it. At ASICS Mining, we do everything we can to offer you a smooth and pleasant online shopping experience, from the order to the delivery of your Miners.

At ASICS Mining, we offer different delivery modes to offer you more flexibility in choosing the method that best suits your needs. Here are the available delivery modes:

• Express delivery: If you wish to receive your order more quickly, we also offer an express shipping option. This method guarantees faster delivery of your Miners and is usually performed by carriers such as DHL Express, UPS Express Saver, FedEx Express, or TNT Express.
• International Shipping: We also offer the possibility of international deliveries for customers located outside the country of origin of the shop. Thanks to our partnership with renowned international carriers such as DHL, UPS, FedEx and TNT, we can ship your orders in many parts of the world.

During the order process, you can choose the delivery mode that best suits you among the available options. Delivery times and costs may vary depending on the destination, the weight of the order and the mode of delivery chosen.

We are working with reputable carriers to ensure secure and timely delivery of your Miners. Thanks to our network of reliable carriers such as DHL, UPS, FedEx and TNT, we make every effort to ensure that your delivery experience is smooth and satisfactory.

When you place an order at ASICS Mining, you can have the assurance that we offer various delivery options to meet your needs, whether for standard economic delivery or fast express delivery. Our goal is to offer you a pleasant and efficient online shopping experience, from the time of order to the reception of your Miners.

At ASICS Mining, we strive to offer you reasonable and competitive delivery times. On average, our customers can usually receive orders between 3 and 10 working days from the shipping date.

However, it is important to note that the delivery time may vary depending on several factors:

1. Delivery mode: The delivery time may depend on the delivery mode you chose during the order process. For example, express delivery is usually faster than standard delivery.
2. Destination: The delivery time may also vary depending on the delivery destination. International deliveries can take more time due to customs formalities and distances.
3. Availability of Products: The delivery time can be influenced by the availability of the products you ordered. If some products are out of stock, this may result in an additional delay before shipping your order.
4. Year Period: High demand periods, such as Bulls runs or special promotions, can also lead to longer delivery times due to increased order volume.

We do our best to provide you with a realistic estimate of delivery time during the order process. You will also receive a shipping confirmation notification with a tracking number to track the progress of your delivery in real time.

At ASICS Mining, our priority is to offer you a fast, reliable and transparent delivery experience. If you have any questions about the delivery time of your order or if you encounter issues related to delivery, our customer service team is here to help you and provide you with all the necessary information.

If you have not yet received your order from ASICS Mining, here are the steps to be taken to resolve the situation:

1. Check the Shipping Status: First, check the delivery status of your order using the tracking number provided in the shipping confirmation email. Go to the carrier's site (DHL, UPS, FedEx, TNT, etc.) and enter the tracking number in the online tracking tool. This will allow you to know where your parcel is and to track its delivery in real time.
2. Check the Delivery Address: Make sure you have provided a correct delivery address during the order. Check carefully the address indicated in the order confirmation to avoid any delivery problems caused by an address error.
3. Check Delivery Time: Make sure that the estimated delivery time for your order has not yet expired. On average, delivery times at ASICS Mining are 3 to 10 working days, but this may vary depending on the delivery mode and destination.
4. Contact Customer Service: If the delivery time is exceeded and you have still not received your order, contact our customer service as soon as possible. Our team will be pleased to help you solve the problem and provide you with information on the status of your delivery.
5. Wait for Retard's Timelines: In some cases, delays may occur due to unforeseen factors such as weather conditions, logistical problems or customs procedures for international deliveries. In such cases, we encourage you to be patient and wait a few additional days for your package to be delivered.
6. Ask for an investigation: If you have followed these steps and have not yet received your order, we advise you to contact our customer service to open an inquiry with the carrier. This will allow us to follow the package more carefully and solve any delivery problems.

We understand the importance of receiving your order in a timely manner, and we will do our best to resolve any missing delivery situation. Our goal is to provide you with a satisfactory online shopping experience at ASICS Mining, and our customer service team is here to help you at any time.

If your order at ASICS Mining is incomplete, we are sorry for this inconvenience. Here are the steps to be taken to solve this problem:

1. Check Colis Receipt Content: First, carefully check the contents of the package you received. Sometimes some items can be packed separately or in separate packages, especially if you have ordered several products. Make sure that all items in your order have been included.
2. Check the Invoice or Delivery Order: Check the invoice or delivery voucher that accompanied your parcel to make sure that all the items you ordered are mentioned. Make sure the quantities and references are correct.
3. Check Delivery Time: If you have ordered several articles, it is possible that some of them are sent separately and that you receive them at different times. Check the estimated delivery time for each item and wait a few more days to see if the other items in your order arrive later.
4. Contact Customer Service: If after following these checks, it turns out that items are still missing in your order, contact our customer service immediately. Please provide us with the order number and a clear description of the missing items. Our team will be pleased to help you solve this problem and find the missing items.
5. Return and Refund Policy: If items are missing in your order and we are not able to ship them later, we will offer you appropriate solutions in accordance with our return and refund policy.

At ASICS Mining, we make every effort to ensure that your order is complete and that you receive all the items you ordered. If you ever encounter a problem with your order, our customer service is there to provide you with quick and effective assistance.

The cost of delivery at ASICS Mining can vary depending on several factors such as:

1. Destination: The cost of delivery will depend on where you want your order delivered. Shipping costs may be different for domestic and international deliveries, as shipping costs may vary depending on the distance and customs procedures for international deliveries.
2. Delivery mode: The delivery mode you choose can also influence the cost of delivery. Standard delivery options can be cheaper than express delivery options, as they guarantee faster delivery.
3. Weight and Size of the Colis: The weight and size of your package may affect shipping costs. Heavy or larger packages can result in higher shipping costs.
4. Shipping Policy: Some online trading sites sometimes offer special offers, such as free delivery for orders reaching a certain amount of purchase. Check if ASICS Mining offers such promotions to reduce or eliminate shipping costs.
5. Transporter: The choice of the carrier may also influence shipping costs. Different carriers have separate delivery rates, depending on their services and reputation.

During the order process, delivery costs will generally be indicated prior to validation of your purchase. We strive to offer affordable and transparent delivery options, to ensure a pleasant and carefree online shopping experience for our customers. If you have any questions about shipping costs or any other aspect of your order, do not hesitate to contact our customer service who will be happy to help you.

At ASICS Mining, we offer the possibility of delivery in many regions around the world through our partnerships with renowned carriers such as DHL, UPS, FedEx and TNT. Here is where you can deliver:

1. National deliveries: We offer deliveries in several countries and regions, allowing you to receive your order directly to your home or address of your choice within the country where you reside. National deliveries are usually fast and convenient for our local customers.
2. International: We also offer international deliveries for customers located outside the country of origin of our shop. Through our partnerships with DHL, UPS, FedEx and TNT, we can ship your orders in many parts of the world, allowing you to receive your Miners wherever you are.
3. Relays and Delivery Agencies: In addition to home delivery, some carriers may offer delivery options in relay points or in their local agencies. This allows you to remove your parcel in a convenient location near you, if you wish.
4. Shipping Information: When you place your order at ASICS Mining, you will be asked to provide a delivery address, whether for national or international delivery. Make sure to provide accurate and complete delivery information to ensure that your parcel arrives to destination without problems.

We work closely with our partner carriers to ensure fast, secure and reliable deliveries for our customers worldwide. During the order process, you can choose your delivery destination from the available options and you will be informed of the estimated delivery times.

We make every effort to offer you a satisfactory purchase experience, from the order to the delivery of your Miners. If you have questions about shipping destinations or delivery options available, our customer service team is here to help you at any time.

At ASICS Mining, the protection of your package containing your Miner is an absolute priority. We take rigorous measures to ensure that your parcel is carefully packed and secure throughout the delivery process. Here is how we protect your package:

1. Quality packaging: We use high quality packaging materials to protect your Miner during transport. Our packages are usually packed in solid and resistant boxes, specially designed to ensure optimal content protection.
2. Amortizing materials: Inside the package, we use cushioning materials such as bubble paper, air cushions or foams to absorb potential shocks and avoid damage during transport.
3. Calage and Maintain in Place: Your Miner is calibrated and kept in place inside the box to avoid excessive movement during transport. This reduces the risk of damage caused by shocks or shocks during delivery.
4. Tag Clair: Packages are clearly labeled with the necessary delivery information, including your address and the name of the recipient, to ensure accurate and secure delivery.
5. Delivery follow-up: We will provide you with a tracking number once your parcel has been shipped. You can follow the progress of your delivery in real time and know when you can expect to receive your Miner.
6. Reliable Delivery Service: We only work with reputable carriers such as DHL, UPS, FedEx and TNT, who have excellent reputation for fast and reliable delivery. This allows us to ensure that your parcel will be treated with the utmost care throughout the delivery process.

Our goal is to offer you a pleasant and carefree online shopping experience, and this includes a secure delivery of your Miners. We take all necessary measures to protect your parcel and make sure your order reaches you in perfect condition. If you have any questions or concerns regarding the protection of your parcel or any other aspect of your order, our customer service is there to help you and provide you with all the information you need.

At ASICS Mining, we understand that some customers may wish to recover their order in store, however, we currently do not offer this service. We are an online shop specialized in the sale of high-value products such as Miners, and to guarantee the safety of our employees and customers, we no longer receive public in stores.

Our priority is to ensure the confidentiality of transactions and to preserve the security of all actors involved in the purchase process. By choosing home delivery, we make sure that your order will be treated carefully and forwarded directly to the address you indicated during your order.

To provide you with a seamless and secure online shopping experience, we work with reputable carriers such as DHL, UPS, FedEx and TNT to ensure fast and reliable delivery of your Miners.

If you have any questions about delivery, the order process or any other concern, our customer service is at your disposal to provide you with the answers you need.

We thank you for your understanding and confidence in ASICS Mining. We are pleased to offer you our high-quality products and a reactive customer service to meet your needs in terms of Miners and cryptocurrency equipment.