Once you have sent your return to ASICS Mining, we will immediately begin the treatment process to solve the problem you have encountered. Here are the steps we follow to treat your return:

1. Reception of the Return : As soon as we receive your return to our treatment center, our return service team will carefully check the condition of the returned product and will examine the details you provided regarding the problem encountered.
2. Audit of Product State: We will carefully examine the product to ensure that it meets the conditions of acceptance of the return, as mentioned in our return conditions. The product must be in its original packaging and in a condition allowing its resale, i.e. not used and not washed.
3. Resolution options: Depending on the nature of the problem reported and the condition of the product, we will offer you different resolution options. If the product is actually defective or non-compliant, we will make a full refund or exchange for a similar product, depending on your preference.
4. Treatment of Refund or Exchange: If you have chosen a refund, we will make the refund as soon as possible, usually within a few days after receiving your return. If you have opted for an exchange, we will prepare the new product for shipping.
5. Confirmation and Notification: Once we have processed your return and take the appropriate steps, we will send you an e-mail confirmation to inform you of the resolution made to your request.

At ASICS Mining, we are working hard to deal with returns quickly and effectively. We understand how important it is for you to solve any problems encountered with your order. Our goal is to guarantee your satisfaction and offer you a pleasant online shopping experience.

If you have any questions or concerns about processing your return, please feel free to contact our customer service. Your satisfaction is our priority and we will do everything we can to meet your needs.