I wish to modify an item of my order


If you wish to modify an item from your order at ASICS Mining, we understand that your needs can evolve or that you may have made an error when selecting. We are here to help you make the necessary modifications to your order to the extent possible.

 

Here are the steps to be taken to modify an item of your order:

 

  1. Contact our customer service: As soon as you realize that you need to modify an item of your order, contact our customer service without delay. You can contact us by phone at the number indicated on our website or by email at contact@asics-mining.com. Please provide the details of your order, including the order number and the items you wish to modify.
  2. Change request: Explain to our customer support team what items you want to change and clearly indicate which items should be added, removed or replaced in your order. If the item you wish to add is in stock, we will generally be able to do so without problems.
  3. Confirmation of amendment: Our customer support team will inform you if the required changes are feasible. If the items you wish to add are available, we will update your order accordingly. If price adjustments are required due to the changes, we will also inform you of any cost changes.
  4. Additional payment or refund: Depending on the changes made to your order, you may need to pay a supplementary amount for added items or receive a refund for withdrawn items. Our team will guide you to make any additional payment or manage the refund if necessary.
  5. Follow your modified order: Once we have made the changes to your order, our team will provide you with a confirmation of the new order. You can follow the delivery status of your modified order as you would do for any other order.

 

Please note that the modification options depend on the processing status of your order and the availability of the items you wish to add. If your order has already been shipped, it may not be possible to make changes and you will need to follow our return policy for any adjustments.

 

At ASICS Mining, we strive to meet the needs of our customers and offer them a satisfactory shopping experience. Do not hesitate to contact us for any necessary changes to your order or if you have any additional questions. Our team is here to assist you and make sure you are fully satisfied with your purchase at home.