Connectiques

I can't create a customer account

If you encounter difficulties in creating a customer account on ASICS Mining, don't worry, we are here to help you. Here are a few steps to solve this problem:

 

  1. Check the informations: Make sure that all the information you have entered when creating the account is correct. Check carefully your e-mail address, password and all other information you need.
  2. Web browser: Make sure to use an up-to-date web browser and compatible with the functionality of the ASICS Mining website. Sometimes compatibility problems can occur with some browsers.
  3. Cookies and Cache: If you still encounter problems, try to empty your browser cookies and cache, then try to create your account again.
  4. Try harder: If the site is experiencing a high level of affluence or is being updated, account creation may be temporarily unavailable. In this case, we advise you to try again later.
  5. Contact Customer Service: If, despite all these steps, you are still unable to create your account, do not hesitate to contact our customer service. They can provide you with personalized assistance to solve the problem and help you create your account successfully.

 

At ASICS Mining, we want your shopping experience to be smooth and pleasant. If you encounter difficulties in creating your customer account, our customer service team is there to accompany you at every step of the process. We are committed to offering you a reactive customer service and personalized assistance to meet your needs and solve any problems you might encounter. Do not hesitate to contact us for any questions or concerns, we are here to help you!


I forgot my password. How to reset it?

If you have forgotten your password on ASICS Mining, don't worry, you can easily reset it by following these simple steps:

 

  1. Access the login page: Visit the ASICS Mining login page.
  2. Click "Forgot password": You should see a link or button called "Forgot password" near the password field. Click on it to access the password reset process.
  3. Enter your E-mail address: You will be invited to enter the email address associated with your ASICS Mining account. Make sure to enter the correct email address to receive the reset instructions.
  4. Check your Reception Box: After submitting your e-mail address, check your inbox. You should receive an email containing a link or password reset code.
  5. Click on the Link or Enter the Code: Follow the email instructions and click on the provided link or enter the reset code in the page that appears.
  6. Reset your Password: Once on the password reset page, choose a new secure password and enter it twice to confirm it.
  7. Save the Changes: Register the changes to finalize the reset of your password.

 

Once these steps are completed, your password will be reset and you will be able to connect to your ASICS Mining account using the new password you have chosen.

We recommend choosing a strong password, consisting of a combination of letters, numbers and special characters, to enhance the security of your account. If you encounter problems when you reset your password, do not hesitate to contact our customer service that will be pleased to help you solve the problem.


How do I change my email address associated with his account?

To change your email address associated with your account on ASICS Mining, follow these simple steps:

 

  1. Log in to Your Account: Visit the ASICS Mining website and connect to your account using your current email address and password.
  2. Access Account Settings: Once logged in, search for the "Account Settings" or "Profil" option in the navigation menu. Click on this option to access your account management page.
  3. Search for the Option "E-mail Address": On the account settings page, look for the option "E-mail Address" or "E-mail Address Associated". Click on this option to change your email address.
  4. Enter the New E-mail Address: In the field provided for this purpose, enter the new e-mail address you wish to associate with your account.
  5. Confirm Change: Some platforms require you to re-enter your current password or verification code to confirm the change of email address. Follow the instructions provided to confirm the change.
  6. Record Changes: Register the changes to finalize the email address change associated with your account.

 

Once these steps are completed, your email address will be updated in our system and associated with your ASICS Mining account. You can now log in to your account using your new email address.

Make sure you correctly enter the new email address and confirm the change to avoid any error. If you encounter difficulties in changing your e-mail address or if you have additional questions, do not hesitate to contact our customer service.


How do I subscribe or unsubscribe from the newsletter?

To subscribe or unsubscribe from the ASICS Mining newsletter, follow these simple steps:

 

Newsletter subscription:

 

  1. Log in to Your Account: Visit the ASICS Mining website and connect to your account using your email address and password.
  2. Access Account Settings: Once logged in, search for the "Account Settings" or "Profil" option in the navigation menu. Click on this option to access your account management page.
  3. Newsletter subscription: On the account settings page, look for the option "Subscription to the Newsletter" or "Subscription to the Newsletter". Check the corresponding box to subscribe to the ASICS Mining newsletter.
  4. Record Changes: Register the changes to confirm your subscription to the newsletter. You will begin to receive the latest news, special offers and updates from ASICS Mining directly in your inbox.

 

Unsubscription of the Newsletter:

 

  1. Access to a Newsletter email: Open one of the newsletter emails you received from ASICS Mining in your inbox.
  2. Search the Unsubscribe Link: Scroll down the email and search the unsubscribe link, usually located at the bottom of the page. Click on this link to unsubscribe from the newsletter.
  3. Confirm the Unsubscribe: Once you click on the unsubscribe link, you will be redirected to a confirmation page. Confirm your unsubscribe by clicking the appropriate button.
  4. Unsubscription Success: You have been successfully unsubscribed from the ASICS Mining newsletter. You will no longer receive promotional emails or news from us.

 

If you encounter difficulties to subscribe or unsubscribe from the newsletter, or if you have additional questions, please feel free to contact our customer service. Our team will be pleased to help you manage your communication preferences and offer you a personalized experience according to your preferences.


How do I manage my delivery and billing addresses?

To manage your delivery and billing addresses on ASICS Mining, follow these simple steps:

 

  1. Log in to Your Account: Visit the ASICS Mining website and connect to your account using your email address and password.
  2. Access Account Settings: Once logged in, search for the "Account Settings" or "Profil" option in the navigation menu. Click on this option to access your account management page.
  3. Access Shipping and Billing Addresses: On the account settings page, look for the "Address" option or "Manage Addresses". Click on this option to access the list of your registered addresses.
  4. Add a New Address: To add a new delivery or billing address, click the "Add a New Address" button or a similar option. Complete the information required for the new address and save it.
  5. Edit Existing Address: If you want to change an existing address, select the address you want to change from the list. Bring the necessary modifications and record the changes.
  6. Delete a Address: If you don't want to keep an address in your list, select the address and search for "Delete" or "Remove". Confirm deletion to delete your list address.
  7. Save the Changes: Record changes to your delivery and billing addresses to be taken into account in your next orders.

 

By managing your delivery and billing addresses, you can easily choose the destination address for your orders and make sure your billing information is up-to-date. This will allow you to save time during the order process and benefit from a smooth online purchase experience on ASICS Mining.

If you have difficulties in managing your addresses or if you have additional questions, please feel free to contact our customer service. Our team will be pleased to help you update your addresses and provide you with personalized assistance to meet your specific delivery and billing needs.


How are my data protected?

At ASICS Mining, data protection is a top priority. We are implementing advanced security measures to ensure the confidentiality and integrity of your personal information. Here is how we protect your data:

 

  1. SSL encryption: Our website uses an SSL protocol (Secure Socket Layer) to encrypt all sensitive data you share with us, such as your connection information, your payment data and your contact details. This ensures secure communication between your browser and our servers.
  2. Secured storage: All personal data you provide to us are securely stored in our systems. We use advanced storage technologies and security measures to protect your information from unauthorized access.
  3. Privacy Policy: Our privacy policy details how we collect, use and protect your personal data. We are committed to respecting your privacy and never sharing your information with third parties without your explicit consent.
  4. Payment security: When you make a payment on our site, we work with reputable payment service providers that meet the strictest security standards to ensure the security of your transactions.
  5. Regular Updates: We keep our systems up-to-date with the latest security updates to ensure we face new threats and protect your data from potential vulnerabilities.
  6. Staff training: Our team is regularly trained in best data security practices to ensure the confidentiality of your information at each stage of the process.

 

At ASICS Mining, we take the security of your data very seriously and make every effort to ensure that your personal information is protected optimally. If you have any questions about the security of your data or if you encounter security issues, please feel free to contact our customer service.


Is asics mining using my personal data?

At ASICS Mining, we respect your privacy and use your personal data responsibly and transparently. Here is how we use your personal data:

  

  • Processing of Orders: We use your personal information to process and deliver your orders, billing and delivery of the products you purchased.
  • Communication with You: We use your contact information to send you important notifications about your orders, updates to our products and services, as well as special offers and promotions if you have chosen to receive our newsletter.
  • Improvement of Our Services: Your data helps us understand how you use our website and our services, which allows us to continuously improve our website, product assortment and customer experience.
  • Protection and Security: We use personal data to protect our customers' safety, prevent and detect fraud and abuse, and comply with legal obligations.
  • Customization of Customer Experience: By analyzing your shopping preferences and behaviors, we are able to offer you personalized product recommendations and a shopping experience that is more suitable for your needs.
  • Customer support: When you contact us for assistance, we use your data to respond to your requests and offer you a quality customer service.
  • Legal compliance: We process your personal data in accordance with applicable data protection laws and regulations.

 

We do not sell your personal data to third parties and we only use it as part of the purposes mentioned above. We ensure that appropriate security measures are in place to protect your data from unauthorized access.

If you have any questions about how we use your personal data or if you wish to exercise your data rights, please consult our privacy policy or contact our customer service. At ASICS Mining, the protection of your personal data is essential, and we commit ourselves to ensuring that your information is processed safely and in accordance with the law.


    How do I delete my account?

    If you wish to delete your account on ASICS Mining, please follow these steps:

     

    1. Log in to Your Account: Visit the ASICS Mining website and connect to your account using your email address and password.
    2. Access Account Settings: Once logged in, search for the "Account Settings" or "Profil" option in the navigation menu. Click on this option to access your account management page.
    3. Find the Option Delete Account: On the account settings page, search for "Delete Account" or "Deactivate Account". This option can be located at the bottom of the page or in a dedicated tab.
    4. Confirm Account Deletion: Click the option to delete your account and follow the additional instructions to confirm your decision. Some platforms may ask you to enter your password or to confirm by email for security reasons.
    5. Attention: Be aware that deleting your account is a definitive action. All your personal data, order history and other related information will be deleted and will not be recovered.
    6. Complete the Delete: Once you have confirmed the deletion of your account, your profile will be deleted from our system.

     

    We are sorry to see you leave, and if you have any comments or concerns about your experience on ASICS Mining, please let us know. If you change your mind later and wish to re-register, you will need to create a new account.

    If you encounter difficulties in deleting your account or if you have additional questions, do not hesitate to contact our customer service. Our team is here to help you and ensure that your account deletion request is processed in a secure and consistent manner with our privacy policy.